Join Our Team!

Membership and Programs Specialist

Are you looking for an opportunity to help local businesses thrive? Are you looking to network with our local business community to support the big picture of business in Fort McMurray?

The Fort McMurray Chamber of Commerce (FMCC) is dedicated to supporting and advocating for local businesses. We are committed to fostering a thriving business community by providing valuable programs, events, and opportunities for our members.

We are currently seeking a dynamic and motivated Membership and Programs Specialist to join our team. This individual will cultivate and maintain relationships with Chamber members, driving member retention and growth, and coordinate programs and events that support the Chamber’s mission. This role requires excellent communication skills, a proactive approach to member engagement, and a strong ability to manage events from conception to execution.

This full-time role reports to the Manager, Membership and Stakeholder Relations, works regular office hours from Monday to Friday, with a need to support event execution outside of regular hours.

Our recruiting process is simple. Applicants whose skills and resumes align with the role will be interviewed. If that interview goes well, you'll be invited to a second interview with the Executive Director and a formal offer will be extended to the successful candidate.

How You’ll Move the Needle

The successful candidate will be able and ready to support the organization in the following areas.

Member Engagement and Retention:

• Develop and implement strategies to enhance member engagement and satisfaction.
• Foster a sense of community among members through regular communication and engagement activities.
• Monitor and analyze member engagement metrics to identify areas for improvement.

Member Growth:

• Identify and engage potential new members through networking, outreach, and promotional activities.
• Develop and execute initiatives to attract new members to the Chamber.

Member Growth:

• Identify and engage potential new members through networking, outreach, and promotional activities.
• Develop and execute initiatives to attract new members to the Chamber.
• Collaborate with the marketing team to create and distribute promotional materials aimed at membership growth.

Program and Event Coordination:

• Plan, organize, and execute a variety of events, including networking events, educational workshops, and the Annual Business Awards Ceremony and Birdies for Business Golf Tournament.
• Coordinate all event logistics, including venue selection, vendor management, registration, and on-site support.
• Develop event programs and agendas that align with the Chamber’s objectives and member interests.
• Manage event budgets, ensuring cost-effective delivery of high-quality events.

 Relationship Management:

• Build and maintain strong relationships with key stakeholders, including members, sponsors, and community partners.
• Develop and maintain a database of member information and engagement activities.
• Foster a sense of community among members through regular communication and engagement activities.

What You Need to Succeed

We are looking for a candidate who demonstrates the following abilities and traits:

• Post-secondary education in Business, Marketing, Communications, Event Management, or a related field.
• Proven experience in member engagement, relationship management, or event planning.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.
• Ability to work flexible hours, including evenings and weekends, as needed for events. We are committed to providing reasonable accommodations and scheduling flexibility when possible.
• A proactive and self-motivated approach to work, with a strong attention to detail.

Interested applicants are invited to submit their resume and cover letter to ed@fortmcmurraychamber.ca.

Infinity Culture Solutions, Inc. appreciates the time of all those who apply. Only those candidates selected for an interview will be contacted.

The Fort McMurray Chamber of Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees of all backgrounds.